Navigation:  Troubleshooting >

Print a printer-friendly version of topic Previous pageReturn to chapter overviewNext page

Technical support

In order to use Envirocheck please make sure that you system is compatible by checking our system requirements, as well as our recommended and minimum specifications,  which can all be viewed at www.envirocheck.co.uk/support.

 

Envirocheck uses our own proprietary ActiveX control to deliver functionality beyond that of a web browser, which will install itself upon login to the website. Please note that Envirocheck will not function correctly if you do not have this control installed. Please ensure that you have sufficient rights on your PC to install this software. If you are unsure if you can do this please check with your IT department.

 

Contacting the Technical Support Team

The Technical Support team work from 8.30am until 5.30pm, Monday to Friday. They are happy to help you with any technical enquiries or problems you have.

 

Tel:      0844 844 9961

Fax:     0844 844 9951

Email: tech@envirocheck.co.uk

 

 

 

Next: If you're new to computers