Defining your site

 

Why can't I see the map?

The ActiveX control may not be installed correctly. Call our Technical Support team on 0844 844 9961 and they will help you destroy the old control and install a new one correctly.

 

I want to navigate now I’ve finished defining my site, how do I do this?

Left-click on a point on the map that is away from your site so that it is no longer selected, i.e. there is no longer a dashed-line box around it. You can now navigate by simply holding down your left mouse button and dragging the mapping around the screen (for further information see Zooming in, out and navigating).

 

I’ve added a point to my site but it’s not exactly where I wanted it, can I move it?

Yes, you can move it. Hover your mouse over the point and your mouse cursor will change to . Place the hand over the point you wish to move. Hold down your left mouse button and move the point to where you want it to be. Release the mouse button when you are happy with the point’s placement. You can repeat this as many times as you need to.

 

Can I rotate the shape I have drawn?

Yes, you can rotate a shape you have drawn. Look to the centre of the shape and you will see a circle. Coming out of the circle is a thin black line and a small black box at the end of the line. Hover your mouse cursor over the small black box and your mouse cursor will change to . Hold down the left mouse button and you can now rotate your shape.

 

I’ve got a message about nearby orders, why?

If you have placed an order in the last two weeks within 50m of the site you are working on Envirocheck will prompt you to confirm that you aren’t duplicating an order. It will display the orders placed within the last 31 days so you can check that the new order isn’t duplicating another order. If you are sure the order you are doing is not a duplicate click the close window and continue order button. Alternatively, if it is a duplicate, click the close window and abandon order button.

 

 

Next: Ordering your reports